Refund Policy

We want you to be satisfied with Bidoriq. This policy explains when and how you can request a refund.

1. Free Plan

The free plan has no charges, so no refunds are applicable. Free users get 3 proposal generations at no cost.

2. Paid Subscriptions

7-Day Money-Back Guarantee

If you are not satisfied with your first paid subscription, you may request a full refund within 7 days of your initial payment. This applies to first-time subscribers only.

To request a refund under this policy, email us at support@bidoriq.com within 7 days of your charge with the subject line "Refund Request".

Renewal Charges

We do not offer refunds for subscription renewal charges. It is your responsibility to cancel your subscription before the renewal date if you no longer wish to be charged. You can cancel at any time from your billing settings page.

Partial Month Refunds

We do not offer prorated refunds for partial months. If you cancel mid-cycle, you will retain access to paid features until the end of your current billing period.

3. Exceptional Circumstances

We may issue refunds outside of the above policy at our discretion in the following situations:

• Duplicate charges due to a billing error on our end
• Service was unavailable for an extended period due to our fault
• Unauthorized charge (please contact your bank as well)

For any of these cases, contact us at support@bidoriq.com with details.

4. How Refunds Are Processed

Approved refunds are processed through Stripe and typically appear on your original payment method within 5-10 business days, depending on your bank.

5. Chargebacks

If you initiate a chargeback with your bank without contacting us first, we reserve the right to suspend your account pending resolution. We encourage you to reach out to us directly — we are happy to resolve issues quickly.

6. Contact

For refund requests or billing questions, email support@bidoriq.com. We respond within 24 hours.